Question 1

How does a payment actually leave my account?

Accepted Answer

You select the items you want to pay and confirm them with your bank through integrated open banking. The authorisation happens at your bank with multi-factor authentication, so a payment cannot go out without you.

Question 2

Can OpenPay see my balance and my transactions?

Accepted Answer

No. The bank connection carries one thing — a payment instruction you have to authorise yourself. There is no account-information access anywhere in OpenPay: no balances, no statements, no transaction history. The only thing that comes back is whether each payment you sent went through.

Question 3

What if I tick the wrong invoice?

Accepted Answer

Nothing moves until you authorise the batch at your bank, so until that moment the selection is yours to change. Once you have authorised it, the transfer belongs to your bank — OpenPay cannot recall it, and your bank is who you would ask.

Question 4

How soon does the supplier actually get the money?

Accepted Answer

Your part is over in under a minute. The transfer itself then runs on your bank's clock, exactly as it would if you had made it in the bank's own app — OpenPay follows each payment through to settled and keeps the receipt.

Question 5

What happens if one payment in a batch is rejected?

Accepted Answer

Status is tracked per payment, not per batch, so a rejected one is marked rejected rather than paid and you can see which invoice it was. It has not been paid, so it is still on the list the next time you sit down with it.

Question 6

Can I schedule payments for a future date?

Accepted Answer

Not today. A batch leaves when you authorise it at your bank, so the timing is decided by when you confirm. Reminders before a due date are there so the date does not decide for you.

Question 7

Does it cover taxes, or only supplier invoices?

Accepted Answer

Only supplier invoices. OpenPay reads what arrives for your company in e-Factura; TVA, CAS and CASS are neither pulled in nor paid through OpenPay, so those stay with you exactly as they are today. They fall due on the same 25th, which is the reason to have the invoice run already behind you by then.

Question 8

What if my bank is not one you can pay from?

Accepted Answer

Your invoices still arrive and you still have the whole run in one list, but the payment itself would have to leave from your bank's own app. The list of banks we can initiate from is not fixed — tell us which one you use and we will tell you where it stands.

Question 9

Can I use one account for several companies?

Accepted Answer

Yes. You can manage multiple companies from a single account and switch between them in the app, with each transaction attributed to the right entity.

Question 10

Can someone else prepare the run and leave the approval to me?

Accepted Answer

Yes. A viewer reads the list, an approver sends payments and sets status, an admin invites the team, and the owner can delete the company — each role includes the one below it. Only an approver, admin or owner can actually send money.

Question 11

Could I be charged without noticing?

Accepted Answer

No. Signing up does not ask for a card, so nothing can start billing on its own. Final prices are still being set, and we will announce them well before anything changes.

Question 12

What happens to my data?

Accepted Answer

We do not sell it or pass it to anyone else. You can review and correct what you have given us from your account, and you can delete the account entirely.

Question 13

Do my invoices expire, the way they do in the SPV?

Accepted Answer

ANAF's SPV keeps e-Factura documents available only for a limited window, so anything older has to be archived somewhere else. A permanent archive inside OpenPay — every invoice and every payment kept for as long as you have the account — is coming.

One list for the whole payment run

The payment run today

From the list to the receipt

Invoices arrive on their own

Approve what should go out

Confirm once, at your bank

Follow it to the receipt

Invoices arrive on their own

Approve what should go out

Confirm once, at your bank

Follow it to the receipt

The banks you can pay from today

Banks — payment initiation

Source of invoices

Built for the month-end payment run

Effortless payables importing

Approval rules and user roles

Real-time status and receipts

Manage multiple companies

What happens to your money and your data

Sends the payment instruction

Authenticates you

Moves the money

Free until 1 December

Before you sign up

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